Refund and Returns
If you are not completely satisfied with the product(s) you have ordered, we offer a 14 day money back guarantee. Email us at firstname.lastname@example.org please include your invoice number and why you are dissatisfied. We will then process your request within 24-48 hours. Refund time is usually 2-3 business days after request.
Exchanges (if applicable)
We only replace or refund items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 289 Elk Creek Drive, Bailey, CO, 80421, United States.
To return your product, you should mail your product to: 142 Grant St, Longmont, CO, 80501, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.